Corporate portal Bitrix 24 implementation The key to success

«The key to success» is a network of jewelry stores and pawnshops. Due to attractive conditions and high level of service, the company is one of the leaders among Russian pawnshops. The company employs over 500 employees and serves over 200,000 clients.

Corporate portal Bitrix 24 implementation The key to success

Task:

Solution:

CRM Bitrix24 implementation.

Setting up a flexible project formation system for employees of different departments with a custom role management system.

Setting up the process of internal document flow in the system.

Setting up the communication process and notifications for employees of different departments.

Setting up a filter system for generating reports.

Development of an individual portal design.

Development of a control system for arrivals and attendance.

Result:

Reducing employee time spent on interactions between departments.

Reducing employee time spent on reporting.

Acceleration of the document approval process by 70%.

Increasing the quality of customer service.

Improving the quality of customer assessment.

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Corporate portal Bitrix 24 implementation The key to success

Task:

Solution:

CRM Bitrix24 implementation.

Setting up a flexible project formation system for employees of different departments with a custom role management system.

Setting up the process of internal document flow in the system.

Setting up the communication process and notifications for employees of different departments.

Setting up a filter system for generating reports.

Development of an individual portal design.

Development of a control system for arrivals and attendance.

Result:

Reducing employee time spent on interactions between departments.

Reducing employee time spent on reporting.

Acceleration of the document approval process by 70%.

Increasing the quality of customer service.

Improving the quality of customer assessment.

Similar projects

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Enter your contact details: