Redsoft

Task:

Technical support of the website

Improvements to the site on emerging issues

Servers administration

Finding solutions to nonstandard tasks

Solution:

  • 24/7 monitoring for web-servers

  • Execution of work according to a jointly developed plan

  • Check, discovery and elimination of emerging server vulnerabilities

  • Accessibility monitoring, site backup, change control 24x7

  • Routine stress testing

  • Integration of existing systems and new services

Result:

  • Accelerated work of the website

  • Decrease in the amount of failures in site performance

  • The website is integrated with the BPM system

  • New forms of interactions with clients

  • The game project «Lightning» has been implemented

  • New functionality: deposit calculator, new cash management equipment, branch load statistics service, reservation of accounts, call request

  • New sections «HR», «Mortgaged property»

Client review:

We had been purposefully looking for a long-term partnership with a company that has a precise process for working with website support and Redsoft has become such a partner for us. The accordance of Redsoft competencies to the level of our tasks was a very crucial aspect for us as well as flexibility in job organization since the amount and sizes of tasks we give to the partner are constantly varying; skillful management and desire to take the initiative and share the expertise were also important. We have been working together for 2 years already and we are completely contented by the partnership: the deadlines are always met, communication with Redsoft is always comfortable and professional, the level of employees’ skills are very high therefore it is possible to solve any problems that we have and to achieve desired results.

Alyona Vilke

The head of marketing and PR management

Alyona Vilke

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